· High School Diploma or General Education Development (GED) Diploma

· One (1) year of applied experience with training metrics, databases, or evaluation methodologies

· Candidates must demonstrate Excel skills in a work sample assessment.

· Proficiency with Excel and other data collection and analysis tools such as R, SQL, Snowflake, Performitiv, and Qualtrics with hands-on experience using relational databases

· Familiarity with data visualization techniques and tools such as PowerBI, Tableau, and/or business intelligence (BI) data tools

· Proficient with descriptive and inferential statistics

· Knowledge of survey design and implementation

· Strong verbal and written communication skills

· Advanced critical thinking skills

· Ability to work effectively in an ambiguous, fast-paced environment

· Strong attention to detail

· Ability to handle confidential information with professionalism and diplomacy

· Available for overnight travel (10%)

· Must pass a ten (10) year background check and pre-employment drug test

· Must be legally eligible to work in the country in which the position is located

· Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

· Bachelor’s degree in Psychology, Industrial/Organizational Psychology, Instructional Design, Mathematics, Statistics, Data Analytics, Business or a related field

· One (1) year of experience in HR, Organizational Development, Industrial/Organizational Psychology, Training and Development or a related field

· Proven experience applying research methods and relevant tools to a fast-paced business environment

· Proven experience in end-to-end project life cycle planning from initiation and design to execution

· Outstanding interpersonal and consulting skills

· Knowledge of program evaluation theory and practices

· Experience with performance and cause analysis

Crewmember Expectations:

· Regular attendance and punctuality

· Potential need to work flexible hours and be available to respond on short-notice

· Able to maintain a professional appearance

· When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

· Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

· Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

· Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

· The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

· Computer and other office equipment

Work Environment:

· Traditional office environment

Physical Effort:

· Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)