At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

The Senior Manager – IKC Engineering will lead a cross-functional matrix organization of engineers with the goal to sustain engineering excellence in the Fleet Engineering organization. This leader will be required to effectively manage an assigned group of India-based engineers (with varying engineering skills and disciplines) to meet all team deliverables and business objectives.

This Senior Manager will perform direct supervisory functions for an assigned group of engineers, which may include technical review and oversight. This role will require close collaboration with the Fleet Engineering leadership team to ensure seamless integration across the various engineering disciplines (Avionics, Components, Structures and Systems).

Travel: 10-20 (primarily travel to USA)

• Mentor and develop direct report engineers to grow their talent, technical expertise, and skill level
• As needed, lead hiring efforts of new India-based Fleet engineers
• Manage direct reports through an effective performance review process that maximizes productivity, professional growth, inclusivity and employee engagement
• Organize and manage the priorities for assigned responsibilities for a technical team of engineers of varying disciplines (Avionics, Components, Structures, and Systems)
• As required in a matrix organization, interface regularly with Fleet Engineering leadership team to ensure alignment of priorities and assigned work of IKC Fleet Engineering team
• Interface with external stakeholders which includes, but is not limited to, Original Equipment Manufacturers (OEM), third party suppliers, outside vendors, and industry committees
• Identify and champion process improvement opportunities which includes metric development, workload leveling (resource allocation), and change management
• The Senior Manager would be required to drive innovation and effectiveness of the IKC Fleet Engineering team
• As necessary, complete technical reviews of engineering documents generated by other team member
• Perform other administrative duties such as expense report approvals, employee work schedule, employee time tracking, and IKC “focus week” management

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for
United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

• Bachelors degree in engineering or related technical discipline
• 2+ years of management experience, 8+ years of engineering experience
• Past working knowledge of both Airbus and Boeing aircraft
• Ability to manage/support multiple projects simultaneously
• Ability to lead process design
• Strong problem-solving skills and ability to influence others toward desired outcome
• Ability to drive change
• Strong interpersonal, verbal, and written communication skills, with ability to effectively interact at all levels (including executive) and team with all internal and external business partners
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Masters degree
• Experience leading matrix organizations
• Experience with an air carrier
• A wide range of experience in Avionics, Components, Systems, and Structures disciplines
• Knowledge of Tech Ops Engineering business process and procedures
• Proficiency in a Tech Ops business area (maintenance execution, planning, supply chain, etc.)
• Knowledge of Continuous Improvement methodologies