• High School Diploma or General Education Development (GED) Diploma
• Five (5) years’ experience in portfolio management, project delivery, and business partner management
• Two (2) years of supervisory/management experience
• Sound decision-making ability, analytical reasoning, and organizational skills with the ability to successfully multi-task
• Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior leadership, stakeholders, team members, etc.)
• Strong teamwork skills
• Self-motivated and the ability to work with little supervision
• Ability to work in a high-pressure environment
• Ability to rapidly resolve issues and recognize when escalation is necessary
• Excellent problem-solving and structured thinking skills
• Knowledge of Project Management (PMBOK) and strategic planning
• Knowledge of technology fundamentals and concepts
• Proficient with Microsoft Office Suite (Project, Excel, Word, PowerPoint, Outlook, & Visio)
• Available for moderate overnight travel (up to 20%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

• Bachelor’s degree in a related discipline

• Experience managing a budget and developing business cases
• Experience managing a full project or initiative, including presenting recommendations to senior leadership
• Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies

• Exposure to JetBlue’s Technology disciplines and interdependencies and business units and how their needs drive Technology strategy
• Experience with product management, including backlog management and roadmap planning
• Familiarity with Agile or iterative delivery methodologies (e.g., Scrum, SAFe)
• Demonstrated ability to incorporate user feedback and usability data into solution design
• Experience tracking and reporting on KPIs, OKRs, or other product performance metrics
• Experience negotiating with vendors and managing service level agreements
• Familiarity with airport technology platforms or aviation industry systems

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion as well as the JetBlue Principles of Leadership
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment

• Traditional office environment along with the ability to work remotely

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $118,800.00 and $177,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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